Instructions for CE Online

Downloading materials:

You may download the written materials in "outline format" for this course in several word processing formats by clicking on the hyperlinks in the right hand column. The written materials may also be viewed on the screen when you click on the segment, and may be printed at that time using your browser's print function.

Audio/Video Files:

Audio streaming technology works quite well most of the time. The stream may be interrupted occasionally because of Internet congestion, especially during peak usage periods. If an interruption occurs, simply wait for the audio to continue. If you experience multiple or lengthy interruptions, make sure your connection speed is at least 56 Kbps. If you still experience such interruptions, please return to the course at a later time. If you have downloaded Real Audio and are having problems getting it to work, click here for configuration information.

Written Materials:

All courses may be printed for your use during the course or for reference after you have completed it. Additionally, written materials may be viewed while listening and/or viewing our audio and video courses.

Bulletin board:

By posting an idea, thought, comment or simply asking a question on the bulletin board, you help in creating a discussion thread.

Online Test:

The final step to completing an online course, requires the taking of a posttest. Successful completion of an online course is measured by the completion of this posttest. A score of 70% or higher is needed to receive a Certificate of Completion. All posttest questions are derived directly from the materials presented in each particular course.

Licensing:

In order to complete the course and receive credit, you must listen to each segment in its entirety and in sequence. Please do not fast forward the audio. Fast forwarding will result in having to re-listen to that particular segment. You may complete the entire course in one sitting or after you complete each segment, you may leave the site and return to complete the next segment at a later time.

Technical Support:

For technical support, please call our support hotline at 800-590-6867.

The Following Is Needed In Order to Participate In An Online Course

• A connection to the Internet of at least 56 kbps is highly recommended, and most people now have connections at that speed (or faster).
• The current version of Acrobat Reader, available for download free from our download area. Go to Download Area.
• The current version of RealPlayer, available for download free from our download area. Go to Download Area.
• A sound card and speakers.
• Netscape 7.0 or later or Internet Explorer 5.0 or later. You must use one of the aforementioned programs to access our online courses, regardless of your Internet service provider.
• Cookies must be enabled on the browser.
• A credit card (MasterCard or Visa).

Please note – when you register for a course only the person whose name appears on the registration form will receive contact hours for successfully completing the course.